Domestic (US)
- Processing: 1–2 business days
- Standard: 3–6 business days
- Expedited: 2–3 business days
- Insured with tracking
Shipping & Delivery
Fast, insured, and carefully handled. Transparent timelines and global options.
International
- DHL Express: 3–7 business days
- Full tracking and insurance
- Duties/taxes collected by carrier where applicable
Security
- Discreet, protective packaging
- Signature required on orders $1,500+
- Optional signature add-on at checkout
Rates & Timelines
All shipments include insurance and tracking. Transit windows exclude processing time and holidays.
U.S. Standard
- Orders $1,000+: Free
- Orders under $1,000: $15
- Transit: 3–6 business days
- Carriers: UPS, USPS, FedEx (best method)
U.S. Expedited
- Flat: $35
- Transit: 2–3 business days
- Order cutoff: 1 pm MT
International Express
- Flat: $55
- Transit: 3–7 business days
- Duties/taxes billed by carrier if applicable
Estimate Your Shipping
Estimates exclude duties/taxes and may vary based on address, carrier surcharges, and seasonal peak periods.Processing & Handling
Timeline
- Processing: 1–2 business days after payment clears
- Orders after 1 pm MT process next business day
- Pre-orders or special requests may add 1–3 days
Quality & Authentication
- Final inspection prior to packing
- Microfiber dust bag and protective wrapping
- Documentation included where available
Tracking, Insurance, and Signatures
- Tracking details are emailed when your label is created.
- All shipments are insured for peace of mind.
- Signature Required on orders $1,500+; optional add-on at checkout for smaller orders.
- Address changes cannot be made after dispatch. Please verify your address at checkout.
Shipping Restrictions
- We cannot ship to freight forwarders or unverified third-party pickup locations.
- PO Boxes: Eligible via USPS for Standard; Expedited requires a street address.
- APO/FPO: Supported via USPS; transit may be extended.
- Weather, customs inspections, and carrier delays may impact delivery windows.
Lost, Delayed, or Damaged Packages
- Damaged on arrival: Photograph the packaging and item, retain all materials, and contact support within 7 days.
- Marked delivered but not received: Check with neighbors and building management; contact support within 3 days.
- We will open a carrier investigation and assist through resolution. Claims can take 7–14 business days.
Shipping FAQs
Answers to the most common shipping questions.
How long does order processing take?
Orders ship within 1–2 business days after successful payment and final checks. Orders placed after 1 pm MT process the next business day.
Do you offer free shipping?
Yes. U.S. Standard shipping is free on orders $1,000+. Orders under $1,000 ship Standard for $15. Expedited options are available at checkout.
Do you ship internationally?
Yes, via DHL Express to many destinations. Transit is typically 3–7 business days. Duties/taxes are collected by the carrier when applicable and are the buyer’s responsibility.
Will I need to sign for my package?
Orders $1,500+ require a signature. You may add Signature Required for smaller orders at checkout for additional security.
Can I change my shipping address after ordering?
For security, we cannot change the address after dispatch. Contact us immediately after placing the order if you need to request an edit during processing.
What if my package is lost or arrives damaged?
Contact support within 7 days of delivery or scan date. Keep all packaging and provide photos for damage claims. We’ll open a carrier claim and assist through resolution.
Do you combine shipments?
Yes, when possible. If you place multiple orders to the same address before dispatch, we can consolidate and refund any overages in shipping fees.
For returns and exchanges, see our Refund & Returns Policy.
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